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Svenskt Kvalitetsindex (SKI) har presenterat<\/a> (pdf) \u00e5rets unders\u00f6kning av hur n\u00f6jda kunderna \u00e4r med f\u00f6rs\u00e4kringsbolagen, n\u00e5got som ocks\u00e5 uppm\u00e4rksammas<\/a> av SvD.<\/p>\n

Betygen sammanfattas som vanligt i form av ett index mellan noll och hundra. Ju h\u00f6gre betyg desto h\u00f6gre index, men ett index \u00f6ver 70 \u00e4r mycket bra och ovanligt.<\/p>\n

Inte helt ov\u00e4ntat visar unders\u00f6kningen ett \u00f6kat missn\u00f6je med Livbolagen, som \u00e4r mest drabbade av nedg\u00e5ngen p\u00e5 finansmarknaden. L\u00e4nsf\u00f6rs\u00e4kringar tappar mest men \u00e4ven Handelsbanken Liv och SEB Trygg Liv rutschar utf\u00f6r.<\/p>\n

Under l\u00e5ng tid har sakf\u00f6rs\u00e4kringsbolagen \u00f6kat sin kundn\u00f6jdhet. Den trenden br\u00f6ts i \u00e5r. Samtliga bolag, f\u00f6rutom Folksam, minskar i betyg ochL\u00e4nsf\u00f6rs\u00e4kringar minskar mest. Men Dina f\u00f6rs\u00e4kringar ligger fortfarande i topp i denna kategori.<\/p>\n

Andra bloggar om: F\u00f6rs\u00e4kringar<\/a>, F\u00f6rs\u00e4kringsbolag<\/a>, Svenskt kvalitetsindex<\/a>, SKI<\/a>, Kundn\u00f6jdhet<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"