Warning: Constant ABSPATH already defined in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php on line 22 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 {"id":12135,"date":"2014-07-29T06:00:18","date_gmt":"2014-07-29T04:00:18","guid":{"rendered":"http:\/\/konsumenter.se\/blogg\/?p=12135"},"modified":"2014-07-29T06:00:18","modified_gmt":"2014-07-29T04:00:18","slug":"kundtjanst-ska-vara-gratis","status":"publish","type":"post","link":"http:\/\/konsumenter.se\/blogg\/?p=12135","title":{"rendered":"Kundtj\u00e4nst ska vara gratis"},"content":{"rendered":"

Att ta betalt av kunder som ringer till ett f\u00f6retags kundtj\u00e4nst \u00e4r f\u00f6rbjudet i hela EU sedan den 13 juni. F\u00f6rbudet g\u00e4ller samtal d\u00e4r kunden redan inlett ett avtal med f\u00f6retaget, till exempel k\u00f6pt en vara eller har tecknat ett abonnemang. Den h\u00e4r nya lagen ing\u00e5r i ett direktiv om gemensamt konsumentskydd i EU.<\/p>\n

Men det \u00e4r flera f\u00f6retag som fortfarande tar betalt, avsl\u00f6jar<\/a> Ekot. Till exempel flygbolaget Wizzair och snabbl\u00e5nef\u00f6retagen Expresskredit och SMS-pengar som tar betalt med 12 kr per minut. Sverigeflyg, d\u00e4r bland andra Gotlandsflyg ing\u00e5r, k\u00e4nde f\u00f6rst inte till den nya lagen, skriver Ekot.<\/p>\n

Under vissa, ganska extrema, f\u00f6rh\u00e5llanden kan det dock vara till\u00e5tet att ta betalt. Men Ekot p\u00e5pekar ocks\u00e5 att det \u00e4r lite otydligt hur lagen ska till\u00e4mpas, var gr\u00e4nserna g\u00e5r. Det f\u00e5r pr\u00f6vas fram\u00f6ver.<\/p>\n

Andra bloggar om: Kundtj\u00e4nst<\/a>, Betaltj\u00e4nst<\/a>, Kunder<\/a>, Kundservice<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Att ta betalt av kunder som ringer till ett f\u00f6retags kundtj\u00e4nst \u00e4r f\u00f6rbjudet i hela EU sedan den 13 juni. F\u00f6rbudet g\u00e4ller samtal d\u00e4r kunden redan inlett ett avtal med f\u00f6retaget, till exempel k\u00f6pt en vara eller har tecknat ett abonnemang. Den h\u00e4r nya lagen ing\u00e5r i ett direktiv om gemensamt konsumentskydd i EU. Men […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[74],"tags":[],"_links":{"self":[{"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=\/wp\/v2\/posts\/12135"}],"collection":[{"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=12135"}],"version-history":[{"count":1,"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=\/wp\/v2\/posts\/12135\/revisions"}],"predecessor-version":[{"id":12136,"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=\/wp\/v2\/posts\/12135\/revisions\/12136"}],"wp:attachment":[{"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=12135"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=12135"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=12135"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}