Warning: Constant ABSPATH already defined in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php on line 22 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 {"id":552,"date":"2007-11-12T08:15:45","date_gmt":"2007-11-12T07:15:45","guid":{"rendered":"http:\/\/konsumenter.se\/blogg\/?p=552"},"modified":"2007-11-12T08:15:45","modified_gmt":"2007-11-12T07:15:45","slug":"bredbandsbolaget-torskade-i-arn-%e2%80%93-igen","status":"publish","type":"post","link":"http:\/\/konsumenter.se\/blogg\/?p=552","title":{"rendered":"Bredbandsbolaget torskade i ARN – igen!"},"content":{"rendered":"

F\u00f6r bara n\u00e5gra dagar sedan ber\u00e4ttade jag <\/a>att Bredbandsbolaget f\u00f6rlorat i Allm\u00e4nna Reklamationsn\u00e4mnden, ARN. D\u00e5 g\u00e4llde det utlovad respektive levererad hastighet, eller r\u00e4ttare sagt bandbredd. Men nu \u00e4r de f\u00e4llda i ett fall som f\u00e5r mig att ta mig f\u00f6r pannan.<\/p>\n

F\u00f6r ett par \u00e5r sedan ringde en kvinna i Norrland och sa upp sitt internetabonnemang hos Bredbandsbolaget. Orsaken var att hon skulle flytta. Bredbandet st\u00e4ngdes av – men bolaget fortsatte att dra avgiften, 320 kronor per m\u00e5nad, fr\u00e5n hennes konto via autogiro. F\u00f6rst n\u00e5got \u00e5r senare uppt\u00e4ckte kvinnan den ov\u00e4lkomna utgiften och inte f\u00f6rr\u00e4n vid ny\u00e5r 2007 slutade bolaget ta betalt, enligt GP Konsument<\/a>.<\/p>\n

Kvinnan kr\u00e4vde att f\u00e5 tillbaka de drygt 4 000 kronor som hon hade betalat i on\u00f6dan. F\u00f6retaget sade nej, dels f\u00f6r att kunden inte skickat in n\u00e5gon upps\u00e4gningsblankett och dels med argumentet att hon hade annullerat sin upps\u00e4gning genom att forts\u00e4tta betala. ”Det har d\u00e4rf\u00f6r inte framg\u00e5tt f\u00f6r Bredbandsbolaget att NN avs\u00e5g fullf\u00f6lja sin upps\u00e4gning”, skriver bolagets jurist till ARN.<\/p>\n

Det resonemanget duger inte, fastsl\u00e5r n\u00e4mnden. Avtalet kan s\u00e4gas upp per telefon; f\u00f6retaget har inte r\u00e4tt att kr\u00e4va skriftlig upps\u00e4gning, skriver tidningen.<\/p>\n

Jag fattar inte hur Bredbandsbolaget resonerar. Det var inte hon som fortsatte att betala. Det var bolaget som fortsatte att dra pengar fr\u00e5n hennes konto. Hon hade visserligen gl\u00f6mt att ta bort medgivandet f\u00f6r autogiro, men \u00e4nd\u00e5. Bolagets agerande ger en stor fet plump i klassboken. De rosar inte precis marknaden.<\/p>\n

Andra bloggar om: Bredbandsbolaget<\/a>, Allm\u00e4nna reklamationsn\u00e4mnden<\/a>, ARN<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

F\u00f6r bara n\u00e5gra dagar sedan ber\u00e4ttade jag att Bredbandsbolaget f\u00f6rlorat i Allm\u00e4nna Reklamationsn\u00e4mnden, ARN. D\u00e5 g\u00e4llde det utlovad respektive levererad hastighet, eller r\u00e4ttare sagt bandbredd. Men nu \u00e4r de f\u00e4llda i ett fall som f\u00e5r mig att ta mig f\u00f6r pannan. F\u00f6r ett par \u00e5r sedan ringde en kvinna i Norrland och sa upp sitt […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[24],"tags":[],"_links":{"self":[{"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=\/wp\/v2\/posts\/552"}],"collection":[{"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=552"}],"version-history":[{"count":0,"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=\/wp\/v2\/posts\/552\/revisions"}],"wp:attachment":[{"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=552"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=552"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=552"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}