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{"id":8723,"date":"2011-03-03T06:46:57","date_gmt":"2011-03-03T05:46:57","guid":{"rendered":"http:\/\/konsumenter.se\/blogg\/?p=8723"},"modified":"2011-03-11T08:14:21","modified_gmt":"2011-03-11T07:14:21","slug":"webbtjanst-vagleder-drabbade-resenarer","status":"publish","type":"post","link":"http:\/\/konsumenter.se\/blogg\/?p=8723","title":{"rendered":"Webbtj\u00e4nst v\u00e4gleder drabbade resen\u00e4rer"},"content":{"rendered":"<p>Om n\u00e5got g\u00e5tt fel under resan kan det vara sv\u00e5rt att veta hur du ska klaga, och vilka r\u00e4ttigheter du har. Nu kommer Konsumentverket med en ny webbtj\u00e4nst, <a href=\"http:\/\/www.konsumentverket.se\/resor\/klagoguidenresor\/?WT.ac=Klagoguiden+Resor\/Banner\/Allm%C3%A4n\">Klagoguiden Resor<\/a>, som ska hj\u00e4lpa resen\u00e4rer, ber\u00e4ttar KoV i ett <a href=\"http:\/\/www.konsumentverket.se\/sv\/Nyheter\/Pressmeddelanden\/Pressmeddelanden-2011\/Ny-webbtjanst-ger-drabbade-resenarer-svar\/\">pressmeddelande<\/a>.<\/p>\n<p>Det finns gott om lagstiftning som skyddar resen\u00e4rer men den kan var sv\u00e5r och sn\u00e5rig att f\u00f6rst\u00e5 sig p\u00e5. Klagoguiden Resor hj\u00e4lper resen\u00e4ren igenom lagstiftningen och talar direkt om vad han eller hon kan ha r\u00e4tt till.<\/p>\n<p>Det kan g\u00e4lla resor med t\u00e5g eller flyg. Det kan handla om f\u00f6rseningar, inst\u00e4llda resor, nekad ombordstigning eller att n\u00e5got h\u00e4nt med bagaget.<\/p>\n<p>N\u00e4r en bes\u00f6kare g\u00e5r in i Klagoguiden Resor f\u00e5r han eller hon svara p\u00e5 olika fr\u00e5gor f\u00f6r att beskriva det som har h\u00e4nt. Efter n\u00e5gra klick f\u00e5r bes\u00f6karen sen svar p\u00e5 vad han eller hon kan ha r\u00e4tt till och vart man ska v\u00e4nda sig f\u00f6r att f\u00e5 det man har r\u00e4tt till.<\/p>\n<p><em>Uppdatering<\/em>: S\u00e5 sm\u00e5ningom har \u00e4ven DN en <a href=\"http:\/\/www.dn.se\/ekonomi\/din-ekonomi\/strandsatt-av-flyget--\">artikel<\/a> om den nya tj\u00e4nste.<\/p>\n<p>Andra bloggar om: <a href=\"http:\/\/bloggar.se\/om\/Resor\" rel=\"tag\">Resor<\/a>, <a href=\"http:\/\/bloggar.se\/om\/Klagom%E5l\" rel=\"tag\">Klagom\u00e5l<\/a>, <a href=\"http:\/\/bloggar.se\/om\/Reklamation\" rel=\"tag\">Reklamation<\/a>, <a href=\"http:\/\/bloggar.se\/om\/Reseskydd\" rel=\"tag\">Reseskydd<\/a>, <a href=\"http:\/\/bloggar.se\/om\/Konsumentverket\" rel=\"tag\">Konsumentverket<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Om n\u00e5got g\u00e5tt fel under resan kan det vara sv\u00e5rt att veta hur du ska klaga, och vilka r\u00e4ttigheter du har. Nu kommer Konsumentverket med en ny webbtj\u00e4nst, Klagoguiden Resor, som ska hj\u00e4lpa resen\u00e4rer, ber\u00e4ttar KoV i ett pressmeddelande. Det finns gott om lagstiftning som skyddar resen\u00e4rer men den kan var sv\u00e5r och sn\u00e5rig att [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[76,37],"tags":[],"_links":{"self":[{"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=\/wp\/v2\/posts\/8723"}],"collection":[{"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=8723"}],"version-history":[{"count":5,"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=\/wp\/v2\/posts\/8723\/revisions"}],"predecessor-version":[{"id":8774,"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=\/wp\/v2\/posts\/8723\/revisions\/8774"}],"wp:attachment":[{"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=8723"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=8723"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=8723"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}