Warning: Constant ABSPATH already defined in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php on line 22 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 {"id":8761,"date":"2011-03-10T09:11:24","date_gmt":"2011-03-10T08:11:24","guid":{"rendered":"http:\/\/konsumenter.se\/blogg\/?p=8761"},"modified":"2011-03-10T09:11:24","modified_gmt":"2011-03-10T08:11:24","slug":"svart-fa-ratt-mot-banken-i-arn","status":"publish","type":"post","link":"http:\/\/konsumenter.se\/blogg\/?p=8761","title":{"rendered":"Sv\u00e5rt f\u00e5 r\u00e4tt mot banken i ARN"},"content":{"rendered":"

Bara en br\u00e5kdel av de konsumenter som anm\u00e4ler banker eller andra finansinstitut till Allm\u00e4nna reklamationsn\u00e4mnden f\u00e5r r\u00e4tt. Och de som anm\u00e4ler samma f\u00f6retag – f\u00f6r samma sak – kan f\u00e5 helt olika beslut. Det ber\u00e4ttar<\/a> DN i en artikel som \u00e4ven refereras<\/a> av Ekot.<\/p>\n

Av 342 \u00e4renden som n\u00e4mnden behandlade f\u00f6rra \u00e5ret avgjordes bara 15, eller 4,4 procent, till den klagandes f\u00f6rdel, enligt DN.<\/p>\n

Problemet verkar ligga i att de klagande inte lyckas f\u00f6ra fram sin sak i sina klagom\u00e5l. Det visar ocks\u00e5 de olika utslagen, trots att de ber\u00f6r samma sak.<\/p>\n

– Varje \u00e4rende bed\u00f6ms individuellt och beror p\u00e5 hur man f\u00f6rt sin talan. Allm\u00e4nna reklamationsn\u00e4mnden g\u00f6r ingen egen utredning, s\u00e4ger Britta Ahnm\u00e9, som \u00e4r chef f\u00f6r ARN, till tidningen.<\/p>\n

En m\u00f6jlig f\u00f6rb\u00e4ttring vore kanske att man kan framf\u00f6ra sitt klagom\u00e5l personligen inf\u00f6r n\u00e4mnden. D\u00e5 kunde ledam\u00f6terna ocks\u00e5 st\u00e4lla relevanta fr\u00e5gor. En annan \u00e5tg\u00e4rd kanske vore att n\u00e4mndens handl\u00e4ggare kontaktar de klagande f\u00f6r att reda ut saken p\u00e5 ett b\u00e4ttre s\u00e4tt.<\/p>\n

Andra bloggar om: Klagom\u00e5l<\/a>, Allm\u00e4nna Reklamationsn\u00e4mnden<\/a>, ARN<\/a>, Banker<\/a>, Finansinstitut<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Bara en br\u00e5kdel av de konsumenter som anm\u00e4ler banker eller andra finansinstitut till Allm\u00e4nna reklamationsn\u00e4mnden f\u00e5r r\u00e4tt. Och de som anm\u00e4ler samma f\u00f6retag – f\u00f6r samma sak – kan f\u00e5 helt olika beslut. Det ber\u00e4ttar DN i en artikel som \u00e4ven refereras av Ekot. Av 342 \u00e4renden som n\u00e4mnden behandlade f\u00f6rra \u00e5ret avgjordes bara 15, […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[10],"tags":[],"_links":{"self":[{"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=\/wp\/v2\/posts\/8761"}],"collection":[{"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=8761"}],"version-history":[{"count":2,"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=\/wp\/v2\/posts\/8761\/revisions"}],"predecessor-version":[{"id":8763,"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=\/wp\/v2\/posts\/8761\/revisions\/8763"}],"wp:attachment":[{"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=8761"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=8761"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=8761"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}