Warning: Constant ABSPATH already defined in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php on line 22 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 {"id":1717,"date":"2008-10-29T08:49:12","date_gmt":"2008-10-29T07:49:12","guid":{"rendered":"http:\/\/konsumenter.se\/blogg\/?p=1717"},"modified":"2008-10-29T08:49:12","modified_gmt":"2008-10-29T07:49:12","slug":"fick-ratt-%e2%80%93-utan-kvitto","status":"publish","type":"post","link":"http:\/\/konsumenter.se\/blogg\/?p=1717","title":{"rendered":"Fick r\u00e4tt – utan kvitto"},"content":{"rendered":"

I regel s\u00e4ger butikerna nej till kunder som vill byta eller klaga om de inte har med sig kassakvittot. D\u00e5 vet vi ju inte att varan verkligen \u00e4r s\u00e5ld h\u00e4r, brukar svaret lyda, ber\u00e4ttar<\/a> GP.<\/p>\n

Men nu har en kvinna i G\u00f6teborg f\u00e5tt r\u00e4tt av ARN trots att kvittot saknas och felet uppt\u00e4cktes f\u00f6rst efter tio m\u00e5nader.<\/p>\n

\u00c4rendet g\u00e4ller en tr\u00f6ja fr\u00e5n Redgreen Haugaard Shop p\u00e5 Korsgatan i centrala G\u00f6teborg. Kunden, en kvinna fr\u00e5n Hisingen, k\u00f6pte den sommaren 2007 men tog fram och b\u00f6rjade anv\u00e4nda den f\u00f6rst v\u00e5ren 2008. D\u00e5 gick den s\u00f6nder n\u00e4stan genast. Enligt kunden var trik\u00e5stickningen felaktig.<\/p>\n

Butiken nekade ta emot reklamationen med just det argument som \u00e5terges ovan. Dessutom ans\u00e5g f\u00f6retaget att skadan uppst\u00e5tt genom att tr\u00f6jan tv\u00e4ttats ihop med n\u00e5got f\u00f6rem\u00e5l, kanske en dragkedja, som hakat fast i stickningen.<\/p>\n

N\u00e4mnden konstaterar att kunden har ett kontoutdrag som visar att hon handlat p\u00e5 Redgreen Haugard Shop den dag hon uppgivit. Butiken f\u00f6rnekar inte att tr\u00f6jan fanns i deras sortiment eller att priset var det som kunden redovisat. D\u00e4rmed \u00e4r det styrkt – \u00e4ven utan kvitto – att tr\u00f6jan kommer d\u00e4rifr\u00e5n, fastsl\u00e5r ARN enligt GP.<\/p>\n

Det intressanta med det h\u00e4r \u00e4rendet \u00e4r att man kan f\u00e5 r\u00e4tt trots att sj\u00e4lva kvittot saknas. Men man m\u00e5ste fortfarande kunna g\u00f6ra det troligt, h\u00e4r via kontoutdrag, att man handlat i butiken.<\/p>\n

Andra bloggar om: Kvitto<\/a>, Reklamation<\/a>, ARN<\/a>, Allm\u00e4nna reklamationsn\u00e4mnden<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

I regel s\u00e4ger butikerna nej till kunder som vill byta eller klaga om de inte har med sig kassakvittot. D\u00e5 vet vi ju inte att varan verkligen \u00e4r s\u00e5ld h\u00e4r, brukar svaret lyda, ber\u00e4ttar GP. Men nu har en kvinna i G\u00f6teborg f\u00e5tt r\u00e4tt av ARN trots att kvittot saknas och felet uppt\u00e4cktes f\u00f6rst efter […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[74],"tags":[],"_links":{"self":[{"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=\/wp\/v2\/posts\/1717"}],"collection":[{"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1717"}],"version-history":[{"count":2,"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=\/wp\/v2\/posts\/1717\/revisions"}],"predecessor-version":[{"id":1719,"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=\/wp\/v2\/posts\/1717\/revisions\/1719"}],"wp:attachment":[{"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1717"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1717"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1717"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}