Warning: Constant ABSPATH already defined in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php on line 22 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 {"id":5317,"date":"2010-01-18T08:42:19","date_gmt":"2010-01-18T07:42:19","guid":{"rendered":"http:\/\/konsumenter.se\/blogg\/?p=5317"},"modified":"2010-01-18T08:42:19","modified_gmt":"2010-01-18T07:42:19","slug":"fler-klagomal-pa-operatorernas-kundtjanst","status":"publish","type":"post","link":"http:\/\/konsumenter.se\/blogg\/?p=5317","title":{"rendered":"Fler klagom\u00e5l p\u00e5 operat\u00f6rernas kundtj\u00e4nst"},"content":{"rendered":"

Missn\u00f6jet med tele- och internetbolagens kundtj\u00e4nster \u00e4r ett v\u00e4xande problem. Det sl\u00e5r Konsumenternas tele-, tv- och internetbyr\u00e5, KTIB, fast efter att ha summerat antalet \u00e4renden f\u00f6rra \u00e5ret. Det l\u00e4ser jag<\/a> i GP.<\/p>\n

Frustrationerna handlar ofta om att hj\u00e4lpen \u00e4r bristf\u00e4llig och att kunderna inte kommer vidare till n\u00e5gon ansvarig. Runtkoppling, ringer inte upp och brist p\u00e5 noteringar i \u00e5terkommande fall \u00e4r andra k\u00e4llor till missn\u00f6je.<\/p>\n

Den stora str\u00f6mmen av \u00e4renden g\u00e4ller fortfarande fast internet, mobil telefoni och traditionell fast telefoni. Nyare tekniker som IP-baserad telefoni och mobilt internet \u00e5terkommer ocks\u00e5 allt oftare i klagom\u00e5len, skriver GP.<\/p>\n

F\u00f6r mig \u00e4r det f\u00f6rv\u00e5nande att operat\u00f6rerna inte insett v\u00e4rdet av god kundtj\u00e4nst, trots de m\u00e5nga klagom\u00e5len.<\/p>\n

Andra bloggar om: Kundtj\u00e4nst<\/a>, Teleoperat\u00f6rer<\/a>, Mobiltelefoni<\/a>, Bredband<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Missn\u00f6jet med tele- och internetbolagens kundtj\u00e4nster \u00e4r ett v\u00e4xande problem. Det sl\u00e5r Konsumenternas tele-, tv- och internetbyr\u00e5, KTIB, fast efter att ha summerat antalet \u00e4renden f\u00f6rra \u00e5ret. Det l\u00e4ser jag i GP. Frustrationerna handlar ofta om att hj\u00e4lpen \u00e4r bristf\u00e4llig och att kunderna inte kommer vidare till n\u00e5gon ansvarig. Runtkoppling, ringer inte upp och brist […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[12,24],"tags":[],"_links":{"self":[{"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=\/wp\/v2\/posts\/5317"}],"collection":[{"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=5317"}],"version-history":[{"count":3,"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=\/wp\/v2\/posts\/5317\/revisions"}],"predecessor-version":[{"id":5320,"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=\/wp\/v2\/posts\/5317\/revisions\/5320"}],"wp:attachment":[{"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=5317"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=5317"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/konsumenter.se\/blogg\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=5317"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}