Warning: Constant ABSPATH already defined in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php on line 22 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 {"id":8753,"date":"2011-03-08T08:00:39","date_gmt":"2011-03-08T07:00:39","guid":{"rendered":"http:\/\/konsumenter.se\/blogg\/?p=8753"},"modified":"2011-03-11T08:31:23","modified_gmt":"2011-03-11T07:31:23","slug":"arn-%e2%80%93-mobiloperatoren-ar-kreditgivare","status":"publish","type":"post","link":"http:\/\/konsumenter.se\/blogg\/?p=8753","title":{"rendered":"ARN – Mobiloperat\u00f6ren \u00e4r kreditgivare"},"content":{"rendered":"

I ett nyligen avgjort \u00e4rende<\/a> (2009-10258) anser Allm\u00e4nna Reklamationsn\u00e4mnden att en teleoperat\u00f6r som debiterar en konsument f\u00f6r betaltj\u00e4nster ska anses som kreditgivare i f\u00f6rh\u00e5llande till konsumenten. N\u00e4mnden j\u00e4mst\u00e4ller telefonens sim-kort med ett kredit- eller betalkort och Konsumentkreditlagen ska g\u00e4lla.<\/p>\n

\u00c4n sen d\u00e5? Jo, det inneb\u00e4r att operat\u00f6ren m\u00e5ste ta eventuella klagom\u00e5l mot den tj\u00e4nst som debiteringen p\u00e5 allvar. P\u00e5 samma s\u00e4tt som utgivaren av ett betal- eller kreditkort g\u00f6r redan idag.<\/p>\n

\u201dEn konsument som har inv\u00e4ndningar mot ett f\u00f6retag som p\u00e5st\u00e5r att ett avtal med visst inneh\u00e5ll om k\u00f6p av en tj\u00e4nst, exempelvis en dejtingtj\u00e4nst eller ringsignaler tr\u00e4ffats, kan g\u00f6ra samma inv\u00e4ndningar g\u00e4llande mot en teleoperat\u00f6r som kr\u00e4ver betalning f\u00f6r tj\u00e4nsten\u201d, skriver ARN p\u00e5 sin webbplats.<\/p>\n

Beslutet \u00e4r viktigt, eftersom operat\u00f6rerna hittills konsekvent h\u00e4nvisat alla klagom\u00e5l till den som levererat tj\u00e4nsten. Ibland kan det vara mycket sv\u00e5rt att komma i kontakt med denna, f\u00f6retaget kan till exempel vara baserade utomlands. Nu kanske det blir \u00e4ndring p\u00e5 det.<\/p>\n

Uppdatering<\/em>: SvD:s ekonomisajt E24 har em artikel<\/a> om ARN:s utslag och KoV:s anm\u00e4lan<\/a> av Tele 2.<\/p>\n

Andra bloggar om: Teleoperat\u00f6rer<\/a>, Mobiloperat\u00f6rer<\/a>, Konsumentkreditlagen<\/a>, Allm\u00e4nna Reklamationsn\u00e4mnden<\/a>, ARN<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"