Warning: Constant ABSPATH already defined in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php on line 22 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 Warning: Cannot modify header information - headers already sent by (output started at /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-config.php:22) in /customers/8/4/0/konsumenter.se/httpd.www/blogg/wp-includes/rest-api/class-wp-rest-server.php on line 1648 {"id":1197,"date":"2008-07-23T05:15:22","date_gmt":"2008-07-23T04:15:22","guid":{"rendered":"http:\/\/konsumenter.se\/blogg\/?p=1197"},"modified":"2008-09-22T08:36:47","modified_gmt":"2008-09-22T06:36:47","slug":"manga-klagar-pa-e-handel","status":"publish","type":"post","link":"https:\/\/konsumenter.se\/blogg\/?p=1197","title":{"rendered":"M\u00e5nga klagar p\u00e5 e-handel"},"content":{"rendered":"

Konsumenter som handlar p\u00e5 Internet klagar mest p\u00e5 uteblivna eller f\u00f6rsenade leveranser. Det visar en rapport fr\u00e5n European Consumer Centres Network. Man har k\u00f6pt och betalat i f\u00f6rskott f\u00f6r en vara som aldrig kom fram, uppger<\/a> Konsumentverket.<\/p>\n

De flesta klagom\u00e5len ( 34 procent) r\u00f6r TV-apparater, kameror och datorer. D\u00e4refter kommer bilar (9 procent). N\u00e4r det g\u00e4ller tj\u00e4nster klagas det mest p\u00e5 k\u00f6p av flygbiljetter.<\/p>\n

Vanligaste problemet \u00e4r att man har k\u00f6pt och betalat i f\u00f6rskott f\u00f6r en vara som aldrig kom fram.<\/p>\n

Ett annat vanligt problem \u00e4r att s\u00e4ljaren inte accepterar att det \u00e4r fel p\u00e5 varan eller inte vill st\u00e5 f\u00f6r returfrakten. \u00c4r det fastslaget att det \u00e4r fel p\u00e5 varan ska s\u00e4ljaren betala kostnaden f\u00f6r returfrakten s\u00e5 att varan kan repareras.<\/p>\n

– Vi kan konstatera att det r\u00e5der stor os\u00e4kerhet, b\u00e5de hos s\u00e4ljare och k\u00f6pare, om vem som ska st\u00e5 f\u00f6r kostnaden om en vara f\u00f6rsvinner p\u00e5 v\u00e4gen och vem som betalar returfrakten vid eventuellt fel p\u00e5 varan, konstaterar Johan Rydberg, jurist vid Konsument Europa.<\/p>\n

F\u00f6r att skydda sig mot att bli lurad b\u00f6r man betala med kreditkort, undvik betalnings\u00f6verf\u00f6ring!<\/p>\n

– Handlar du med kreditkort och inte f\u00e5r den vara eller tj\u00e4nst du k\u00f6pt kan du enligt konsumentkreditlagen v\u00e4nda dig till kortutgivaren f\u00f6r att f\u00e5 pengarna tillbaka.<\/p>\n

P\u00e5 Konsument Europas webbplats<\/a> kan du f\u00e5 god hj\u00e4lp innan k\u00f6pet av ”Fr\u00e5ga Howard” som ger svar p\u00e5 fr\u00e5gor om till exempel f\u00f6retaget du vill handla av samt vilka r\u00e4ttigheter du har som konsument. Skulle det \u00e4nd\u00e5 g\u00e5 fel finns klagoguide som hj\u00e4lper dig att g\u00f6ra en reklamation.<\/p>\n

Andra bloggar om: E-handel<\/a>, Konsument Europa<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Konsumenter som handlar p\u00e5 Internet klagar mest p\u00e5 uteblivna eller f\u00f6rsenade leveranser. Det visar en rapport fr\u00e5n European Consumer Centres Network. Man har k\u00f6pt och betalat i f\u00f6rskott f\u00f6r en vara som aldrig kom fram, uppger Konsumentverket. De flesta klagom\u00e5len ( 34 procent) r\u00f6r TV-apparater, kameror och datorer. D\u00e4refter kommer bilar (9 procent). N\u00e4r det […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[27],"tags":[],"_links":{"self":[{"href":"https:\/\/konsumenter.se\/blogg\/index.php?rest_route=\/wp\/v2\/posts\/1197"}],"collection":[{"href":"https:\/\/konsumenter.se\/blogg\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/konsumenter.se\/blogg\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/konsumenter.se\/blogg\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/konsumenter.se\/blogg\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1197"}],"version-history":[{"count":3,"href":"https:\/\/konsumenter.se\/blogg\/index.php?rest_route=\/wp\/v2\/posts\/1197\/revisions"}],"predecessor-version":[{"id":1400,"href":"https:\/\/konsumenter.se\/blogg\/index.php?rest_route=\/wp\/v2\/posts\/1197\/revisions\/1400"}],"wp:attachment":[{"href":"https:\/\/konsumenter.se\/blogg\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1197"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/konsumenter.se\/blogg\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1197"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/konsumenter.se\/blogg\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1197"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}